Varsovian ticket – Warszawski Transport Publiczny

The Varsovian Card can be obtained if two conditions are both met, i.e. you reside in the Capital City of Warsaw and settle personal income tax in Warsaw.

The following individuals are entitled to the Young Varsovian Card:

• children until 30 September in the calendar year in which they are 21 years of age residing in the area of the Capital City of Warsaw if their both parents/guardians or parent/guardian who is a single parent meet the above stated conditions.
• students until they are 26 years of age if:

– they reside in the area of Warsaw and settle income tax in the Capital City of Warsaw

– their both parents/legal guardians or a parent/legal guardian who is a single parent reside in the area of the Capital City of Warsaw and settle personal income tax in Warsaw

• adult children until 30 September in the calendar year in which they are 21 years of age who do not have parents/legal guardians if they reside in the area of Warsaw and settle personal income tax in the area of the Capital City of Warsaw.

In addition, the Varsovian Card entitles to purchase the Discount Varsovian Ticket to be used by:

• retired persons and pensioners until reaching the 70th year of age (with the exception of people using the Senior Ticket)
• moderately disabled individuals after reaching the 26th year of age
• people completely unable to work after turning 26 years of age
• doctoral students, no longer than when they turn 35
• war veterans or individuals conducting an activity that is equivalent with a war veteran’s activity and certain individuals who are the victims of war repressions and post-war repressions
• students of undergraduate, engineering or master degree studies after they are 26 years of age
• students of teacher-training colleges as well as social worker colleges
• injured veterans receiving disability benefits by virtue of injuries or illnesses occurring as a result of their participation in the warfare abroad

– if these individuals are residing in the area of the City and settle personal income tax in the revenue office in the area of the City, regardless of the fact if those people draw income.

If you are a student up to 26 years of age, residing and settling tax in Warsaw — you are entitled to the Young Varsovian Card (KMW) with a brown hologram. You may use the Discount Varsovian Ticket (Ulgowy Bilet Warszawiaka) after 26 years of age, provided that you replace the hologram with a silver one.

A disabled person meeting the conditions arising from the Resolution, i.e. residing in the area of Warsaw and settling tax in Warsaw from 1 August 2014 can use the Discount Varsovian Ticket.

If you meet the conditions set out in the resolution, i.e. you reside in Warsaw and settle personal income tax in the revenue office in the area of Warsaw, you can use the Varsovian Card. The condition of settling tax also covers situations where a given person does not have income or sustained loss.

No, he can’t. The condition of obtaining the card is settling taxes and residing in Warsaw by the parents. The application must be signed by both parents. The son can collect the card for himself and for the parents if they indicate the son in the application as a person entitled to collect the Card.

Only people residing in the area of the Capital City who settle personal income tax in the revenue office in the area of the Capital City can purchase a discount ticket. If your husband does not reside in Warsaw — he is not entitled to the Varsovian Card.

If you reside in Warsaw and settle personal income tax in the revenue office in the area of Warsaw — you are entitled to use the Varsovian Card.

No. Only those who reside and settle taxes in Warsaw are entitled to the Varsovian Card / Young Varsovian Card.

No. Only those who reside and settle taxes in Warsaw are entitled to the Varsovian Card / Young Varsovian Card.

You do not need to prove the fact of residing and settling taxes in the tax authority in Warsaw. Simply complete the appropriate application for a Personalised Warsaw City Card with a hologram or a hologram and bring the first page (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2019 via the Internet, bring the first page printed and the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID. In the absence of the number, it is necessary to present a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office.

No, unless you are the child’s legal guardian and meet the conditions resulting from the resolution, i.e. you reside in the area of Warsaw and settle tax in Warsaw.

Entitlements to free travels for families with four or more children will not change. A card in accordance with a special pattern that they already have entitles children to free travels.

It is worth reminding that school attending children living in the families with four or more children, residing in the Capital City of Warsaw, no longer than until 30 September in the calendar year in which they are 21 years of age are entitled to free travels — on the basis of other entitlement to free travel. The loss of entitlement by one of the children does not deprive the remaining children of their entitlements.

The proof of entitlement to free travel in the form of a personalised proximity card is issued by the Public Transport Authority (Zarząd Transportu Miejskiego — ZTM) upon presentment of the evidence confirming that the conditions of entitlement have been met. By “family” one should understand the family mentioned in Article 6 item 14 of the Act of 2 March 2004 on Social Assistance.

In addition, if the children wish to use the Young Varsovian Card, parents should apply to ZTM or WOM for issuing a hologram and present the first page (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2019 via the Internet, bring the first page printed and the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID. In the absence of the number, it is necessary to present a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office.

People not holding the card with entitlements should apply to ZTM or WOM for issuing a card with a hologram.

Entitlements to free travel will not change. If children wish to use the entitlements resulting from the Young Varsovian Card, the legal guardian must visit one of the ZTM Passengers Service Centres or the Residents Service Office and apply for issuing a hologram, attaching a certificate in terms of placing the child in the facility, issued by the Warsaw Family Support Centre.

You must reside in the area of Warsaw and settle in 2019 tax for 2019 in the revenue office in the area of Warsaw to be able to use the Varsovian Card / Young Varsovian Card.

A foreigner who has a PESEL number may submit a paper application for an individual (I) instead of an application for a foreigner (Io).

Children from families with three children, residing in Warsaw, and whose parents or legal guardians are also residents of the Capital City and settle their personal income tax here are able to get a one year pass for PLN 99. In this situation, the concept of a family should be applied through the prism of Article 6 item 14 of the Act of 12 March 2004 on Social Assistance (Journal of Laws of 2013, item 182), which indicates that a family is composed of people related or unrelated remaining in the actual relationship, living and running a household together. This means that children from the so-called patchwork families, i.e. those in which present spouses or partners are raising children from previous marriages or relationships, are also entitled to the one year pass. To be able to use such a ticket, when applying for the card (in accordance with a special pattern) with a hologram, the applicant must sign an appropriate statement conforming that they remain in an actual relationship, reside together with the children at the address indicated in the application and confirming running joint household. It is also necessary to confirm the degree of kinship of children in relation to people (parents) who are married or remain in an actual relationship having children from previous marriages. This is confirmed by the parent who is the legal guardian in relation to a given child. So, if in the family there are children having two different legal guardians, it is required to confirm the degree of kinship by both guardians.

Please visit any selected ZTM Passengers Service Centre or the Residents Service Office with the first page of the PIT tax return (the one with the address) with the confirmation of receipt (stamp) of the Warsaw revenue office or a certificate from the office. If you filed the tax return via the Internet, please bring the first page of the PIT tax return printed and the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID. In the absence of the number, it is necessary to present a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office.

If you have a Personalised Warsaw City Card or other ticket carrier, submit an application in the ZTM Passengers Service Centre or the Residents Service Office and present the first page (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2019 via the Internet, bring the first page printed and the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID.

The list of addresses of ZTM Passengers Service Centres can be found on the following website.

There is no need. The hologram will be recorded on the already existing card. However, in the case of the Legia Fan Card, this may only be the card with the ZTM logo and with the 11-digit MIFARE number.

The list of addresses of ZTM Passengers Service Centres can be found on the following website.

PLEASE NOTE! Please be advised that in the absence of the possibility of placing the hologram entitling to discounts resulting from holding the “Varsovian Card” and the “Young Varsovian Card” by

– Szkoła Główna Służby Pożarniczej (The Main School of Fire Service),

Student Electronic Cards and Postgraduate Student Electronic Cards issued by the aforementioned higher education institution cannot serve as the ticket carrier introduced from 1 January 2014 for people residing and settling tax in the Capital City of Warsaw. This is due to the lack of unused space on the Electronic Student Card (Elektroniczna Legitymacja Studencka — ELS). According to regulations, the higher education institution has only one field on the ELS at its disposal, which is already used by the Main School of Fire Service and it has no right to use other space. If you are interested in buying the “Varsovian Ticket” and the “Young Varsovian Ticket”, students of this higher education institution are required to apply for the Personalised Warsaw City Card. It is possible to obtain the Personalised Warsaw City Card in any ZTM Passengers Service Centre, the Residents Service Office or by submitting an application via the website.

The degree of kinship may be confirmed in various ways, e.g. by producing the certified copy of the child’s birth certificate. In the case of children from family foster homes, foster families, institutions of emergency care and education of family, socialisation, intervention and specialist therapeutic type by presenting a certificate issued by the Warsaw Family Support Centre. In the case of a legal guardian by presenting a copy of a court order on establishing guardianship over a child, and in the case of adoption — a copy of the court decision on the adoption of a child. In addition, upon the request of a parent/legal guardian registered in Warsaw, it is possible to check kinship based on the population records database.

There is no need to apply for a new card. Your Personalised Warsaw City Card will become the Varsovian Card / Young Varsovian Card after recording a special hologram. This does not apply to families with three children, which should apply for new personalised cards for their children — in accordance with a special pattern — with a hologram. The application for the card for children from families with three children can be submitted in ZTM Passengers Service Centres, attaching photos of children to the application, for whom you are applying for the card. You can specify any ZTM  Passengers Service Centre as a collection place of cards. Replacement with the card in accordance with a new pattern is free of charge for children from families with three children.

It takes 7 to a maximum of 30 days to issue the card from the moment of submitting the application.

In case of submitting the application in person in the ZTM Passengers Service Centre or the Residents Service Office, together with the presentation of a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office, or in the case of filing the PIT tax return via the Internet, the first page printed of the PIT tax return and the printed UPO — the PIT tax return with the generated document number compatible with the UPO document ID, it is possible to obtain the hologram “on the spot”.

A “duplicate” of the hologram, namely a subsequent hologram issued in place, for example, of a lost hologram or on the new card, is issued based on data contained in the system — there is no need to present documents for verification.

However, the passenger must sign the application for a subsequent hologram for the Varsovian Card / Young Varsovian Card, thereby confirm that he/she collected a subsequent hologram.

Holders of the Varsovian Card / Young Varsovian Card will be able to enjoy cheaper public transport tickets. Cardholders will also be entitled to discounts in a number of cultural, educational and recreational institutions, a list of which is available here: www.karta.um.warszawa.pl

People paying taxes in the Capital City pay less for long-term tickets. A 30-day ticket costs PLN 110, and with the Varsovian Card PLN only 98. People using 90-day tickets within the Varsovian Card did not feel the price change – they still travel for PLN 250, and those without the card pay PLN 280.

Tickets are available in all ZTM tickets sale points, therefore also in ticket machines. Entitlements to use these tickets are being verified by ZTM ticket inspectors. The exception is the ticket for children from families with three children. These tickets are available only in ZTM Passengers Service Centres.

The Discount Varsovian Ticket is for all people, other than those entitled to the Young Varsovian Ticket, who currently have the right to 50% fare ride, i.e.: retired persons and pensioners until reaching the 70th year of age (with the exception of people using the Senior Ticket), moderately disabled individuals after reaching the 26th year of age, individuals declared to be totally unable to work after they are 26 years of age, doctoral students, no longer than when they turn 35 and individuals whose rights are granted by specific acts (e.g. students or veterans). The Discount Varsovian Ticket costs the same as the Young Varsovian Ticket.

Similarly as in the case of the Varsovian Card and the Young Varsovian Card, a person who wishes to enjoy the Discount Varsovian Ticket should live in Warsaw and settle personal income tax in the Warsaw revenue office. The “Varsovian Card” hologram confirms that its holder meets the requirements necessary to purchase the Discount Varsovian Ticket and it is placed on the card.

Similarly as in the case of the Varsovian Ticket, you must have a silver hologram.

The brown hologram is dedicated exclusively to people enjoying the Young Varsovian Ticket offer. If you wish to enjoy the Varsovian Ticket or the Discount Varsovian Ticket offer, change the hologram to a silver one.

Yes, if you are not a student up to 26 years of age. The brown hologram is dedicated exclusively to people enjoying the Young Varsovian Ticket offer. If you wish to enjoy the Varsovian Ticket or the Discount Varsovian Ticket offer, change the hologram to a silver one.

The e-hologram is an electronic record of a discount resulting from the settlement of income tax in Warsaw. E-hologram is uploaded to the Personalised Warsaw City Card (Spersonalizowana Warszawska Karta Miejska — SWKM) or other ticket carrier accepted by ZTM.

Two conditions must be both met to receive e-hologram — you must live and settle income tax in Warsaw.

The following individuals are entitled to e-hologram within the Young Varsovian Card:

• children until 30 September in the calendar year in which they are 21 years of age residing in the area of the Capital City of Warsaw if their both parents/guardians or parent/guardian who is a single parent meet the above stated conditions
• students until they are 26 years of age if:

– they reside in the area of Warsaw and settle income tax in the Capital City of Warsaw

– their both parents/legal guardians or a parent/guardian who is a single parent live in the Capital City of Warsaw and settle personal income tax in the Capital City of Warsaw

• adult children until 30 September in the calendar year in which they are 21 years of age who do not have parents/legal guardians if they reside in the area of Warsaw and settle personal income tax in the area of the Capital City of Warsaw.

The following individuals also have the right to e-hologram entitling to purchase the Discount Varsovian Ticket (only in case of people living in Warsaw and settling income tax in the Warsaw revenue office, regardless of the fact if those people draw income):

• retired persons and pensioners until reaching the 70th year of age (with the exception of people using the Senior Ticket)
• moderately disabled individuals after reaching the 26th year of age
• individuals declared to be totally unable to work after they are 26 years of age
• doctoral students, no longer than when they turn 35
• war veterans or individuals conducting an activity that is equivalent with a war veteran’s activity and certain individuals who are the victims of war repressions and post-war repressions
• students of undergraduate, engineering or master degree studies after they are 26 years of age
• students of teacher-training colleges as well as social worker colleges
• injured veterans receiving disability benefits by virtue of injuries or illnesses occurring as a result of their participation in the warfare abroad.

E-hologram entitles the holder to use the Discounts Varsovian Ticket or the Young Varsovian Ticket from the moment of its uploading to the card until 30 September 2020. Its validity may be extended if other conditions set forth in Resolution No. VI/103/2015 of the City Council of the Capital City of Warsaw of the 26th February 2015 are met. It may be extended in ticket machines, Passenger Service Points and Resident Service Offices.

If you have a Personalised Warsaw City Card or other ticket carrier, you should submit one of the following applications in the ZTM Passengers Service Centre or the Residents Service Office:

– green (I) — for an individual

– blue (R) — for the family

– orange (3) — for families with three children (only in ZTM Passenger Service Centres).

If you are submitting a family application (R) or (R3), it should be signed by all adult persons. Additionally, you should present a document confirming the degree of kinship (e.g. birth certificate(s) of the child/children) for review.

Together with the application you should present the first page of your tax return (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2019 via the Internet, you should bring the first page printed of the PIT tax return with the document number compatible with the UPO document ID and the printed UPO.

The list of addresses of ZTM Passengers Service Centres can be found here.

People with a hologram (sticker) can obtain e-hologram in some ticket machines. Simply select “e-hologram” option on the start screen and follow the prompts. It is a convenient form of extending the validity of the entitlement allowing to receive e-hologram closest to the place of residence or work, at a convenient time.

You can also visit the ZTM Passengers Service Centre or the Residents Service Office and fill in one of the following applications in:

– green (I) — for an individual

– blue (R) — for the family

– orange (3) — for families with three children (only in ZTM Passenger Service Centres).

It is also necessary to present an identity card and one of the following documents for review:

• the first page of the filed PIT tax return for 2019 with the Warsaw revenue office stamp certifying the tax settlement
• an official confirmation of receipt issued by the electronic inbox of the ICT system of tax administration with the first page of the tax return filed electronically and the generated document number compatible with the UPO document ID
• a certificate from the revenue office confirming the submission of earned income (sustained loss) tax return in 2019.

Foreigners should provide a document confirming the assignment of the NIP number for review.

If you are submitting a family application (R) or (R3), it should be signed by all adult persons. Additionally, you should present a document confirming the degree of kinship (e.g. birth certificate(s) of the child/children) for review.

No, e-hologram can be uploaded to any Personalised Warsaw City Card and all long-term ticket carriers accepted by ZTM.

E-hologram is uploaded free of charge.

E-hologram will allow to extend the entitlement in ZTM ticket machines. It will also reduce the risk of mistakes when buying long-term tickets at ticket machines, because people without e-holograms will not have a choice of long-term tickets with a discount enjoyed within the Varsovian Card or the Young Varsovian Card. In the case of changing the nature of entitlement from the Young Varsovian Card to the Varsovian Card, there will be no need to change the ticket carrier.

In the ticket machine, after inserting a card and selecting the “e-hologram” option, information about the validity period and the (Varsovian or Young Varsovian) discount held will be displayed.

This information can also be obtained in ZTM Passengers Service Centres.

At present, you can upload e-holograms in all stationary ticket machines.

The inspectors’ readers are adapted to the system so that it is possible to verify validity of tickets.

Yes, you need to visit one of ZTM Passengers Service Centres with a document ID and an actual photo of you. Then, fill in the individual application (I). Together with the application you should present the first page of your tax return (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax revenue for 2019 via the Internet, bring the first page printed of the PIT tax return, which should have a document number on it compatible with the UPO document ID and the printed UPO. Upon verification of the submitted documents, the attendant will give you a new card and code a proper e-hologram. The card will be made free of charge.

No, if you have not turned 26 yet and you are still studying. In other cases you should visit the ZTM Passengers Service Centre and fill an individual application (I) in. Together with the application you should present the first page of your tax return (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2019 via the Internet, bring the first page printed of the PIT tax return, which should have a document number on it compatible with the UPO document ID and the printed UPO. Upon verification of the submitted documents, the attendant will change the status on the card from the Young Varsovian Card e-hologram to the Varsovian Card e-hologram.

Yes, you should visit one of ZTM Passengers Service Centres with a document ID and an actual photo of you. Then, fill in the individual application (I). Together with the application you should present the first page of your tax return (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax revenue for 2019 via the Internet, bring the first page printed of the PIT tax return, which should have a document number on it compatible with the UPO document ID and the printed UPO. Upon verification of the submitted documents, the attendant will give you a new card and code a proper e-hologram. The card will be made free of charge.

These institutions will have appropriate systems and programs to verify whether a given person holds a valid Varsovian Card or a Young Varsovian Card.

To apply for a new Warsaw City Card and encode the lost ticket and e-hologram, visit the ZTM Passengers Service Centre.

If e-hologram was uploaded in the ZTM Passengers Service Centre or the Residents Service Office, you need to bring the identity card and a current photo in the paper form.

If e-hologram was uploaded in the ticket machine, in addition to the identity card and a current photo, you should have one of the following properly completed applications:

– green (I) — for an individual

– blue (R) — for the family.

It is also necessary to show an identity card and one of the following documents for review:

• the first page of the filed PIT tax return for 2019 with the Warsaw revenue office stamp certifying the tax settlement
• an official confirmation of receipt issued by the electronic inbox of the ICT system of tax administration with the first page of the tax return filed electronically and the generated document number compatible with the UPO document ID
• a certificate from the revenue office confirming the submission of earned income (sustained loss) tax return in 2019.

After 30 September 2020, the Personalised Warsaw City Card without the uploaded e-hologram, and having the Varsovian Ticket, the Young Varsovian Ticket or the Discount Varsovian Ticket — purchased before 1 October 2020 — will be an invalid ticket and discounts related to the Varsovian Card will no longer be honoured.