Varsovian Ticket – Varsovian Card – Warszawski Transport Publiczny

Varsovian Ticket – Varsovian Card

WHAT IS A VARSOVIAN CARD / YOUNG VARSOVIAN CARD?

A Varsovian Card or Young Varsovian Card (referred to as: the “Card”) is a carrier with an entitlement (e-hologram) to discounts in many places in Warsaw. The e-hologram can be placed on your Personalized Warsaw City Card (SWKM) or another carrier that is introduced or approved by ZTM.


Varsovian Card / Young Varsovian Card =
carrier (that is SWKM) + entitlement (that is e-hologram)


WHO CAN APPLY FOR THE VARSOVIAN CARD?

The Varsovian Card is granted to persons who:

  • are registered for permanent residence on the territory of the Capital City of Warsaw or
  • live on the territory of the Capital City of Warsaw and settle personal income tax (PIT) at the tax office in Warsaw.

WHO CAN APPLY FOR THE YOUNG VARSOVIAN CARD?

Young Varsovian Card is granted to:

  • children until 30 September of the calendar year when they turn 21, living on the territory of the Capital City of Warsaw, if at least one of their parents/legal guardians is registered for permanent residence in Warsaw or lives on the territory of Warsaw and settles his/her personal income tax at the tax office in Warsaw, regardless of whether he/she earns income.
  • students until they turn 26, if:
    • they are registered for permanent residence on the territory of the Capital City of Warsaw,
    • they live on the territory of the Capital City of Warsaw and settle their personal income tax at the tax office in Warsaw, regardless of whether they earn income.
    • they live on the territory of Warsaw, if at least one of their parents/legal guardians is registered for permanent residence in Warsaw or lives on the territory of the Capital City of Warsaw and settles his/her personal income tax at the tax office in Warsaw, regardless of whether he/she earns income.
  • children aged 18 and upwards until 30 September of the calendar year when they turn 21, who do not have parents/legal guardians, if these persons are registered for permanent residence in Warsaw or live on the territory of the Capital City of Warsaw and settle personal income tax at the tax office in Warsaw.

BENEFITS OF THE VARSOVIAN CARD / YOUNG VARSOVIAN CARD:

  • discounts on long-term public transport tickets,
  • discounts and privileges in numerous cultural, educational and recreational institutions.

HOW CAN I GET THE VARSOVIAN CARD / YOUNG VARSOVIAN CARD?

To get a Varsovian Card or Young Varsovian Card

  1. go to
  2. With proof of identity e.g. identity card, passport, residence card.
  3. With the appropriate application form filled in:
  4. Verification of the fulfilment of the conditions for obtaining the Card may be based on:
    • address of permanent residence on the territory of the Capital City of Warsaw – the registration status will be verified in the system by ZTM/WOM employee based on the presented proof of identity or
    • residence on the territory of the Capital City of Warsaw and settlement of personal income tax at the tax office in Warsaw. For this purpose one of the following documents must be presented:
      • first page of a submitted PIT form for 2021 with residence address in Warsaw and a stamp of a tax office in Warsaw confirming the settlement of personal income tax on the territory of the Capital City of Warsaw;
      • an official certificate of receipt (UPO) issued by the tax administration’s electronic mailbox, together with the first page of the electronically submitted tax return with the address of residence in Warsaw and the document number generated, which corresponds to the document identifier of the UPO, settled at the tax office on the territory of the Capital City of Warsaw;
      • a certificate from the Warsaw tax office confirming the submission of a tax return on the amount of income earned (loss incurred) in 2021, together with the Warsaw address of residence.

For foreigners, it is necessary to present a document confirming the assignment of a NIP (Tax Id. No.) or PESEL (Personal Id. No.) number, if this number is not indicated in the identity document.

In the case of presenting the first page of PIT form with no residence address it is necessary to present a tax office certificate with a residence address in Warsaw.

For family applications (R) or (R3), the form should be signed by all persons aged 18 and above. Additionally a proof of family relationship (e.g. birth certificate of the child/children) must be presented when applying for the Young Varsovian Card for the first time.

For a parent/legal guardian with registered address in Warsaw it is possible (on request) to check the family relationship in the population register database.

To extend the validity of the Varsovian Card or Young Varsovian Card for subsequent period, i.e. until 31.12.2023, go to any:

Important information: for families with three children:

Families with three children cannot extend the entitlement validity at ticket machines. They have to go to Passenger Service Points of ZTM.


WHAT IS A REDUCED VARSOVIAN TICKET AND WHO CAN USE IT?

Reduced Varsovian Ticket is valid for all holders of Varsovian Card who use a 50% discount on public transport, i.e.:

  • pensioners up to 70 years of age (excluding Senior Citizen Ticket users),
  • people with moderate disability past their 26th birthday,
  • people entirely incapable of work, past their 26th birthday,
  • people who are entitled under special laws (e.g. students or war veterans).


RULES FOR ISSUING THE VARSOVIAN CARD OR YOUNG VARSOVIAN CARD:

  1. Applications for the Card can be submitted at:
  2. The prerequisite for obtaining the Card is verification of:
    • address of permanent residence on the territory of the Capital City of Warsaw – the registration status will be verified in the system by ZTM/WOM employee based on the presented proof of identity or
    • residence on the territory of the Capital City of Warsaw and settlement of personal income tax at the tax office in Warsaw. For this purpose one of the following documents must be presented:
      • first page of a submitted PIT form for 2021 with residence address in Warsaw and a stamp of a tax office in Warsaw confirming the settlement of personal income tax on the territory of the Capital City of Warsaw,
      •  an official certificate of receipt (UPO) issued by the tax administration’s electronic mailbox, together with the first page of the electronically submitted tax return with the address of residence in Warsaw and the document number generated, which corresponds to the document identifier of the UPO, settled at the tax office on the territory of the Capital City of Warsaw;
      • a certificate from the Warsaw tax office confirming the submission of a tax return on the amount of income earned (loss incurred) in 2021, together with the Warsaw address of residence.
      • In the case of presenting the first page of PIT form with no residence address it is necessary to present a tax office certificate with a residence address in Warsaw.
  3. An e-hologram is placed on the Personal Warsaw City Card or another carrier issued or approved by ZTM, by employees of ZTM, WOM or at ticket machines upon prior verification at POP
  4. When applying for Cards for children it is necessary to present a proof of family relationship during the first verification.

APPLICATIONS TO DOWNLOAD (IN POLISH)


ANSWERS TO FREQUENTLY ASKED QUESTIONS

ENTITLEMENTS TO ISSUE A CARD, SELECTION OF CARDS AND APPLICATIONS

Card eligibility, choice of a card and application

The Varsovian Card is granted to persons who:

  •  are registered for permanent residence on the territory of the Capital City of Warsaw or
  •  live on the territory of the Capital City of Warsaw and settle personal income tax (PIT) at the tax office in Warsaw.
Who can apply for the Young Varsovian Card?

Young Varsovian Card is granted to:

  • children until 30 September of the calendar year when they turn 21, living on the territory of the Capital City of Warsaw, if at least one of their parents/legal guardians is registered for permanent residence in Warsaw or lives on the territory of Warsaw and settles his/her personal income tax at the tax office in Warsaw, regardless of whether he/she earns income.
  • students until they turn 26, if:
    • they are registered for permanent residence on the territory of the Capital City of Warsaw,
    • they live on the territory of the Capital City of Warsaw and settle their personal income tax at the tax office in Warsaw, regardless of whether they earn income,
    • they live on the territory of Warsaw and if at least one of their parents/legal guardians is registered for permanent residence in Warsaw or lives on the territory of the Capital City of Warsaw and settles his/her personal income tax at the tax office in Warsaw, regardless of whether he/she earns income.
  • children aged 18 and upwards until 30 September of the calendar year when they turn 21, who do not have parents/legal guardians, if these persons are registered for permanent residence in Warsaw or live on the territory of the Capital City of Warsaw and settle personal income tax at the tax office in Warsaw.
Do both parents/legal guardians have to be registered for permanent residence on the territory of the Capital City of Warsaw in order for their children to get a Young Varsovian Card?

No, it is sufficient that one of the parents/legal guardians meets the condition of permanent residence on the territory of the Capital City of Warsaw.

Do both parents/legal guardians have to live on the territory of the Capital City of Warsaw and settle their personal income tax at the tax office in Warsaw in order for their children to get a Young Varsovian Card?

No, it is sufficient that one of the parents/legal guardians lives on the territory of the Capital City of Warsaw and settles their personal income tax at the tax office in Warsaw.

I currently hold a Varsovian Card valid until 30.09.2022. How and for what period can I extend the e-hologram’s validity?

The e-hologram can be extended at:

In order to do so, it is necessary to meet the eligibility conditions set out in Resolution No. VI/103/2015 of the City Council of the Capital City of Warsaw of 26 February 2015, as amended.

The e-hologram is placed on the Card with validity date until 31/12/2023.

Do both parents/legal guardians have to apply for a Young Varsovian Card?

No. In accordance with the amendments as of June 1, 2022, pursuant to the Resolution of the City Council of the Capital City of Warsaw No. LXII/2020/2022, when applying for the Young Varsovian Card one of the parents/legal guardians can be the applicant.

In the case of application forms: for family (R) and for families with three children (3) to get a Young Varsovian Card, is it necessary to get signatures of children aged 18 and above indicated in the application?

Yes. Lack of signatures of the adults indicated in the application makes it impossible to process it, i.e. to issue the Card.

In the case of application form for families with three children (3), what if one of the children cannot sign the application because he/she no longer lives in the same household?

In this case the condition of being a “family” is not met within the meaning of Art. 6 item 14 of the Act of 12 March 2004 on Social Assistance (Journal of Laws of 2021, item 2268 and 2270, and of 2022, item 1 and 66) which makes it impossible to process the application.

Does the loss of the entitlement by one of the children deprive the other children of their acquired entitlement when applying for the Young Varsovian Card for a family with three children (3)?

Loss of the entitlement by one child does not deprive the other children of their acquired entitlement.

I am a student living in Warsaw, working and settling my taxes on my own. My parents also live and settle taxes in Warsaw. Which Card should I choose?

If you are a student up to 26 years old living and settling taxes in Warsaw, you are entitled to a Young Varsovian Card.

When you turn 26 you can use the Varsovian Card with possibility of purchasing a Reduced Varsovian Ticket. In order to change the entitlement type, go to any Passenger Service Point (POP) of ZTM with proof of identity and the Card.

Can a disabled person with entitlement to free public transport obtain a Varsovian Card and benefit from the resulting discounts and privileges?

A disabled person meeting the conditions resulting from the Resolution, i.e. registered for permanent residence in Warsaw or living on the territory of Warsaw and settling personal income tax at a tax office in Warsaw can benefit from discounts and privileges resulting from the Varsovian Card.

I am unemployed (registered or not). Can I use the Varsovian Card?

If you meet the conditions stipulated in the Resolution, i.e. you are registered for permanent residence in the Capital City of Warsaw or live in Warsaw and settle your personal income tax at a tax office in Warsaw, you can use the Varsovian Card. The tax settlement condition also covers situations where a person does not report income or a loss incurred.

Can my 13-year-old son obtain a Young Varsovian Card on his own?

No. In order to receive the Card, the child must live in Warsaw and at least one parent/legal guardian must meet the conditions, i.e.:

  • must be registered for permanent residence in Warsaw or
  • live on the territory of Warsaw and settle his/her personal income tax at the tax office in Warsaw, regardless of whether he/she earns income.

The application form must be signed by a parent/legal guardian indicated as the applicant.
The child can collect the Card on his/her own if he/she is authorised to do so in the application by the parent.

My husband lives abroad, we settle our PIT in Warsaw. Can we obtain the Varsovian Card?

People living in Warsaw and settling their personal income tax at a tax office in Warsaw are entitled to buy a ticket with discount based on their PIT form. If your husband does not live in Warsaw, he is not entitled to the Varsovian Card.

If you live in Warsaw and settle your personal income tax at a tax office in Warsaw, you can use the Varsovian Card.

We live in Józefów (neighbouring communes) and work in Warsaw. Our children go to school in the capital city. Can we obtain the Varsovian Card and can our children obtain the Young Varsovian Card?

No. The Varsovian Card/Young Varsovian Card is granted only to people who are registered for permanent residence in Warsaw or live in Warsaw and settle their personal income tax at a tax office in Warsaw.

How can I prove that I am registered for permanent residence in Warsaw or live in Warsaw and settle my personal income tax at a tax office in Warsaw in order to use the Varsovian Card?

The proof of the above is:

  • verification of the address of permanent residence on the territory of the Capital City of Warsaw – the residence registration status will be verified by an employee of a Passenger Service Point (POP) of ZTM or Residents’ Service Department (WOM) for individual districts of Warsaw based on the presented identity document,
  • proof of residence on the territory of the Capital City of Warsaw and settlement of personal income tax at the tax office in Warsaw is provided by presenting one of the following documents:
    • first page of a submitted PIT form for 2021 with residence address in Warsaw and a stamp of a tax office in Warsaw confirming the settlement of personal income tax on the territory of the Capital City of Warsaw;
    • an official certificate of receipt (UPO) issued by the tax administration’s electronic mailbox, together with the first page of the electronically submitted tax return with the address of residence in Warsaw and the document number generated, which corresponds to the document identifier of the UPO, settled at the tax office on the territory of the Capital City of Warsaw;
    • a certificate from the Warsaw tax office confirming the submission of a tax return on the amount of income earned (loss incurred) in 2021, together with the Warsaw address of residence.

In the case of presenting the first page of PIT form with no residence address it is necessary to present a tax office certificate with a residence address in Warsaw.

I am raising my grandson on my own. His parents are abroad. Can I obtain a Young Varsovian Card for him?

No, unless you are the child’s legal guardian and meet the conditions resulting from the Resolution, i.e. you live in Warsaw and settle your personal income tax in Warsaw or you are registered for permanent residence on the territory of the Capital City of Warsaw.

We are raising three children with my husband. One of them is our child and the other two are from my previous marriage. We all live in Warsaw and settle our tax here. Can my children use a one-year ticket for PLN 99 in this situation?

A one-year ticket for PLN 99 can be used by children from families with three children living in Warsaw, whose parents or legal guardians are registered for permanent residence in Warsaw or live and settle their personal income tax in the capital city. In this situation, family should be understood within the meaning of Art. 6 item 14 of the Act of 12 March 2004 on Social Assistance (Journal of Laws of 2013, item 182), which indicates the a family is formed by related or unrelated people who are in actual relationship, live together and share the household. This means that the one-year ticket can be used also by children from so called patchwork families, i.e. families in which the current spouses or partners are also raising children from previous marriages or relationships. When applying to obtain the said Cards (with special design) you have to sign an appropriate declaration that you live together and run a joint household at the address indicated in the application.

Where can I obtain the Varsovian Card?

To obtain the Varsovian Card, go to:

with a proof of identity.

The prerequisite for obtaining the Card is verification of:

  • address of permanent residence on the territory of the Capital City of Warsaw – the registration status will be verified by ZTM/WOM employee based on the presented proof of identity or
  • residence on the territory of the Capital City of Warsaw and settlement of personal income tax at the tax office in Warsaw. For this purpose one of the following documents must be presented:
    • first page of a submitted PIT form for 2021 with residence address in Warsaw and a stamp of a tax office in Warsaw confirming the settlement of personal income tax on the territory of the Capital City of Warsaw;
    • an official certificate of receipt (UPO) issued by the tax administration’s electronic mailbox, together with the first page of the electronically submitted tax return with the address of residence in Warsaw and the document number generated, which corresponds to the document identifier of the UPO, settled at the tax office on the territory of the Capital City of Warsaw;
    • a certificate from the Warsaw tax office confirming the submission of a tax return on the amount of income earned (loss incurred) in 2021, together with the Warsaw address of residence.

In the case of presenting the first page of PIT form with no residence address it is necessary to present a tax office certificate with a residence address in Warsaw.

What documents are required to verify family relationship?

The family relationship may be proven by presenting an extract of the child’s birth certificate or the child’s identity card. Moreover, on request of a parent/legal guardian who is registered for permanent residence in Warsaw, it is possible to check the family relationship based on verification in population register database.

For children from:

  • foster homes,
  • foster families,
  • family-type care and educational institutions,
  • socialisation, intervention and specialist-therapeutic institutions,

the proof of family relationship is a certificate issued by the Warsaw Family Assistance Centre.

In the case of a legal guardian, proof of the family relationship is provided by presenting a copy of the court decision establishing legal guardianship for the child, and in the case of adoption – a copy of the court decision on adoption of the child.

In the case of loosing the Varsovian Card, do I have to prove personal income tax settlement in Warsaw and file the application again to get the Card’s duplicate?

It is necessary to prove personal income tax settlement if the e-hologram on the lost Card was placed on it in a ticket machine.

No. If the e-hologram was placed on the Card at any Passenger Service Point (POP) of ZTM or Residents’ Service Department (WOM), the Card’s duplicate will be issued based on the data stored in the system.

In the case of issuing a new Card, it is necessary to file a new application.

Due to amendments of the Resolution of the City Council of the Capital City of Warsaw no. LXII/2020/2022, verification of the e-hologram can be done by an employee of ZTM’s POP or WOM based on presented proof of identity in the case of a person registered for permanent residence in the Capital City of Warsaw.

I pay flat tax, I submit PIT36L form with no residence address. What documents should I present to obtain the Varsovian Card?

In the case of presenting the first page of PIT-36L form with no residence address it is necessary to present a tax office certificate with a residence address in the Capital City of Warsaw.


PROFITS RELATED TO THE POSSESSION OF THE CARD; TOPPING UP THE CITY CARD

What discounts are available to holders of Varsovian Card / Young Varsovian Card?

Holders of Varsovian Card/Young Varsovian Card can use cheaper long-term public transport tickets. Card holders can also benefit from discounts and privileges in numerous cultural, educational and recreational institutions listed here: www.karta.um.warszawa.pl.

How much does the Varsovian Ticket cost?

People who pay taxes and are registered for permanent residence in the capital city pay less for personal long-term tickets.

A 30-day ticket for 1st and 2nd zone costs PLN 180 while with the Varsovian Card it costs PLN 98.

A 90-day ticket for 1st and 2nd zone costs PLN 460 while with the Varsovian Card it costs PLN 250.

How much does the Young Varsovian Ticket and Reduced Varsovian Ticket cost?

A 30-day ticket for 1st and 2nd zone costs PLN 90 while with the Young Varsovian Card it costs PLN 49.

A 90-day ticket for 1st and 2nd zone costs PLN 230 while with the Young Varsovian Card it costs PLN 125.

Can I buy Varsovian Ticket, Young Varsovian Ticket and Reduced Varsovian Ticket at e.g. a ticket machine or only at Passenger Service Points of ZTM?

The tickets are available at all ticket sales points of ZTM, including stationary and mobile ticket machines.

An exception is the ticket for children from families with three children. These tickets are available only at Passenger Service Points (POP) of ZTM.

Bilety są dostępne we wszystkich miejscach sprzedaży biletów ZTM, w tym również w biletomatach stacjonarnych i mobilnych.

Wyjątkiem jest bilet dla dzieci z rodzin posiadających troje dzieci. Te bilety dostępne są wyłącznie w Punktach Obsługi Pasażerów (POP) ZTM.


REDUCED VARSOVIAN TICKET

Who is the Reduced Varsovian Ticket for?

The Reduced Varsovian Ticket is available to everyone who is currently entitled to a 50% discount on public transport, except those eligible for a Young Varsovian Ticket, meaning:

  • pensioners up to 70 years of age (excluding Senior Citizen Ticket users),
  • people with moderate disability past their 26th birthday,
  • people entirely incapable of work, past their 26th birthday,
  • PhD students below the age of 35,
  • people who are entitled under special laws (e.g. students or war veterans).
Do I need an e-hologram on the city card to get a Reduced Varsovian Ticket?

As with Varsovian Card/Young Varsovian Card, a person who wants to use a Reduced Varsovian Ticket should be registered for permanent residence in the Capital City of Warsaw or live in Warsaw and settle personal income tax at a tax office in Warsaw.

The e-hologram is a confirmation that the conditions required for purchase of a Reduced Varsovian Ticket are met and it is placed on the Card.

What e-hologram should be placed on a city card to be able to use a Reduced Varsovian Ticket?

To use a Reduced Varsovian Ticket a carrier should have an e-hologram of a Varsovian Card.

I turn 26 and the Young Varsovian Ticket no longer applies to me. Do I have to change the e-hologram from a Young Varsovian Card to an e-hologram of a Varsovian Card?

The e-hologram of a Young Varsovian Card is dedicated only to persons using the offer of Young Varsovian Ticket. If you want to use the offer of a Varsovian Ticket or Reduced Varsovian Ticket, you should have the Varsovian Card e-hologram placed on your Card.

To do so, go to a Passenger Service Point (POP) of ZTM or Residents’ Service Department (WOM) with a proof of identity and complete an individual application (I).

If you are registered for permanent residence on the territory of the Capital City of Warsaw, the registration status will be verified by ZTM/WOM employee based on the presented proof of identity.

If you live on the territory of the Capital City of Warsaw and settle your personal income tax at a tax office in Warsaw, you should present one of the following documents:

  • first page of a submitted PIT form for 2021 with residence address in Warsaw and a stamp of a tax office in Warsaw confirming the settlement of personal income tax on the territory of the Capital City of Warsaw;
  • an official certificate of receipt (UPO) issued by the tax administration’s electronic mailbox, together with the first page of the electronically submitted tax return with the address of residence in Warsaw and the document number generated, which corresponds to the document identifier of the UPO, settled at the tax office on the territory of the Capital City of Warsaw;
  • a certificate from the Warsaw tax office confirming the submission of a tax return on the amount of income earned (loss incurred) in 2021, together with the Warsaw address of residence.

In the case of presenting the first page of PIT form with no residence address it is necessary to present a tax office certificate with a residence address in Warsaw.

After verifying the documents presented, the service point employee will place the appropriate e-hologram on the card.

I turn 21 and the Young Varsovian Ticket no longer applies to me. Do I have to change the Young Varsovian Card e-hologram to a Varsovian Card?

Yes, if you are not a student up to 26 years old. The Young Varsovian Card is dedicated only to persons using the offer of Young Varsovian Ticket.

If you want to use the offer of a Varsovian Ticket or Reduced Varsovian Ticket, you should have the Varsovian Card e-hologram placed on your Card.

How will the institutions which offer discounts based on Varsovian Card/Young Varsovian Card check the eligibility?

These institutions have appropriate systems and programs which verify that the person coming to them has a valid Varsovian Card or Young Varsovian Card.

Can a Senior obtain a Varsovian Card?

Yes, but only in the case of applying for the first card or a new card due to change of personal data. When visiting the website https://e-pop.wtp.waw.pl/ you can apply for a Varsovian Card and indicate receipt of the Card by post to the address provided in the on-line application.

You should have your proof of identity with you at your e-POP appointment. If you are registered for permanent residence on the territory of the Capital City of Warsaw – the address will be verified in the system by ZTM/WOM employee based on the presented proof of identity.

If you live on the territory of the Capital City of Warsaw and settle your personal income tax at a tax office in Warsaw, you should present one of the following documents:

  •  first page of a submitted PIT form for the previous year with residence address in Warsaw and a stamp of a tax office in Warsaw confirming the settlement of tax or
  • first page of the electronically submitted PIT form for the previous year with the address of residence in Warsaw and the document number generated, which corresponds to the document identifier of the UPO with an official certificate of receipt (UPO) issued by the tax administration’s electronic mailbox or
  • a certificate from the tax office confirming the submission of a tax return on the amount of income earned (loss incurred) in the previous year, together with the Warsaw address of residence.

In the case of presenting the first page of PIT form with no residence address it is necessary to present a tax office certificate with a residence address in Warsaw.

Can I apply for an e-hologram to be placed on my SWKM at e–POP (electronic Passenger Service Point)?

Yes, by visiting https://e-pop.wtp.waw.pl/ you can apply for an e-hologram to be placed on your current card. You should also schedule an on-line appointment at e-POP to do this. You should have your proof of identity with you at the appointment.

If you are registered for permanent residence on the territory of the Capital City of Warsaw – the address will be verified in the system by ZTM/WOM employee based on the presented proof of identity.

If you live on the territory of the Capital City of Warsaw and settle your personal income tax at a tax office in Warsaw, you should present one of the following documents:

  •  first page of a submitted PIT form for the previous year with residence address in Warsaw and a stamp of a tax office in Warsaw confirming the settlement of tax or
  • first page of the electronically submitted PIT form for the previous year with the address of residence in Warsaw and the document number generated, which corresponds to the document identifier of the UPO with an official certificate of receipt (UPO) issued by the tax administration’s electronic mailbox or
  • a certificate from the tax office confirming the submission of a tax return on the amount of income earned (loss incurred) in the previous year, together with the Warsaw address of residence.

In order to activate the e-hologram, you must go to any ticket machine 3 working days after your appointment at the e-POP, insert your card into the machine and follow the instructions on the ticket machine screen.


LEGAL BASIS

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